Table Table 6 Revenue operations & AI 4 September 2026

The Knowledge Transfer RACI Matrix

Capability Transfer Workflow Milestone	Chief Revenue / Tech Officer	Enablement / RevOps Director	Elite Subject Matter Expert	Frontline People Manager	Learner / Recipient
Capability Gap Identification & Practice Selection	Accountable	Responsible	Consulted	Consulted	Informed
Root-Cause Analysis & Causal Ambiguity Extraction	Informed	Accountable	Responsible	Consulted	Informed
Modular Playbook Codification & Rubric Design	Informed	Accountable	Responsible	Consulted	Informed
Software Guardrail Embedding (CRM / CPQ / CI-CD)	Informed	Accountable	Consulted	Informed	Informed
Prerequisite Diagnostic Screening & Leveling	Informed	Accountable	Informed	Responsible	Responsible
Apprenticeship Pairing & Live Call Co-Piloting	Informed	Consulted	Responsible	Accountable	Responsible
Deliberate Practice Clinics & Simulation Sparring	Informed	Accountable	Consulted	Responsible	Responsible
Certification Gate Evaluation & Lead Allocation	Informed	Consulted	Informed	Accountable	Responsible
Weekly Supervisory Coaching & Call Inspection	Informed	Consulted	Informed	Accountable	Responsible
Quarterly Habit Decay Audit & Playbook Refinement	Accountable	Responsible	Consulted	Consulted	Informed

Swipe or scroll horizontally if the table is wider than your screen.

Cite Embed

Reference & Evidence

Source: Table from this essay. Sources and interpretation are given in the article.

From the essay

What is knowledge transfer? Absorptive capacity, operational replication, and stickiness

Knowledge transfer is the structured replication and embedding of tacit and codified commercial know-how across individuals and operational units.

This exhibit belongs to an essay: the numbers live here, the argument lives there.

Read the essay →

Reuse & Citation

Cite this exhibit

APA 7

Isoglu, S. (2026). The Knowledge Transfer RACI Matrix [Table]. isoglu.com. https://isoglu.com/insights/exhibits/isoglu-2026-what-is-knowledge-transfer-fig07/

BibTeX

@misc{isoglu-2026-what-is-knowledge-transfer-fig07,
  author = {Isoglu, Sinan},
  title = {{The Knowledge Transfer RACI Matrix}},
  year = {2026},
  howpublished = {Table 6, isoglu.com},
  url = {https://isoglu.com/insights/exhibits/isoglu-2026-what-is-knowledge-transfer-fig07/},
  note = {From the essay {What is knowledge transfer? Absorptive capacity, operational replication, and stickiness}}
}

Embed this exhibit

Copy this HTML to use the PNG exhibit on your site with its source line and a link back to the exhibit page.

<figure>
  <a href="https://isoglu.com/insights/exhibits/isoglu-2026-what-is-knowledge-transfer-fig07/">
    <img src="https://isoglu.com/social/isoglu-2026-what-is-knowledge-transfer-fig07.png" alt="Table 6: The Knowledge Transfer RACI Matrix" width="3200" height="2400">
  </a>
  <figcaption>Table 6: The Knowledge Transfer RACI Matrix. Source: Table from this essay. Sources and interpretation are given in the article.. <a href="https://isoglu.com/insights/exhibits/isoglu-2026-what-is-knowledge-transfer-fig07/">View exhibit</a>.</figcaption>
</figure>

Related exhibits

Table Figure 1

The four phases and friction points of organizational knowledge transfer

From the essay What is knowledge transfer? Absorptive capacity, operational replication, and stickiness
Figure Figure 1

The Four Architectural Modalities of Knowledge Transfer

From the essay What is knowledge transfer? Absorptive capacity, operational replication, and stickiness
Table Table 2

The SECI Knowledge Creation and Conversion Engine

From the essay What is knowledge transfer? Absorptive capacity, operational replication, and stickiness

The Knowledge Transfer RACI Matrix

Related exhibits

The four phases and friction points of organizational knowledge transfer

The Four Architectural Modalities of Knowledge Transfer

The SECI Knowledge Creation and Conversion Engine